CVE-2026-48210

MEDIUM EPSS 16.0%
Published May 31, 20264w ago · Modified Jun 17, 20261w ago
5.7 CVSS 3.1
Medium
Find Similar
Published May 31, 2026 4w ago
Last Modified Jun 17, 2026 1w ago

Description

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1

CVSS Details

Base Score
5.7
Exploitability
2.1
Impact
3.6
Vector string
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction Required
Scope Unchanged
Confidentiality High
Integrity None
Availability None

Threat Intelligence

EPSS Exploit Probability
16.0% percentile
Exploit & Patch Status
No Known Exploit
No Patch Available

Weaknesses 2

CWE-200 Exposure of Sensitive Information to an Unauthorized Actor Information Exposure
CWE-269 Improper Privilege Management Authorization

Affected Products 1

VendorProductVersionRange
otrsotrs2026.3.1any

References 1

  • otrs.com https://otrs.com/release-notes/otrs-security-advisory-2026-09/
    MitigationVendor Advisory

Remediation

No remediation data recorded yet

Check vendor advisories and the NVD entry for patch availability.