CVE-2026-48189

MEDIUM EPSS 9.8%
Published Jun 1, 20264w ago · Modified Jun 17, 20261w ago
5.7 CVSS 3.1
Medium
Find Similar
Published Jun 1, 2026 4w ago
Last Modified Jun 17, 2026 1w ago

Description

An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

CVSS Details

Base Score
5.7
Exploitability
2.1
Impact
3.6
Vector string
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction Required
Scope Unchanged
Confidentiality High
Integrity None
Availability None

Threat Intelligence

EPSS Exploit Probability
9.8% percentile
Exploit & Patch Status
No Known Exploit
No Patch Available

Weaknesses 1

CWE-200 Exposure of Sensitive Information to an Unauthorized Actor Information Exposure

Affected Products 2

VendorProductVersionRange
otrsotrs*≥7.0.0  –  ≤8.0.37
otrsotrs*≥2023.0.0  –  <2026.4.1

References 1

  • otrs.com https://otrs.com/release-notes/otrs-security-advisory-2026-03/
    Vendor Advisory

Remediation

No remediation data recorded yet

Check vendor advisories and the NVD entry for patch availability.