CVE-2026-40590
MEDIUM EPSS 11.6%
Published Apr 21, 20262mo ago · Modified Jun 17, 20261w ago
4.3 CVSS 3.1
Published Apr 21, 2026 2mo ago
Last Modified Jun 17, 2026 1w ago
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the Change Customer modal exposes a “Create a new customer” flow via POST /customers/ajax with action=create. Under limited visibility, the endpoint drops unique-email validation. If the supplied email already belongs to a hidden customer, Customer::create() reuses that hidden customer object and fills empty profile fields from attacker-controlled input. Version 1.8.214 fixes the vulnerability.
CVSS Details
Base Score
Exploitability
Impact
Vector string
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction None
Scope Unchanged
Confidentiality None
Integrity Low
Availability None
Threat Intelligence
EPSS Exploit Probability
11.6% percentile
Exploit & Patch Status
No Known Exploit
No Patch Available
Weaknesses 1
CWE-639
References 3
- github.com https://github.com/freescout-help-desk/freescout/commit/b3d7611e6e173ed8a5e525b791deb6b32cf1ce62
- github.com https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214
- github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wjw4-8xg6-342m
Remediation
No remediation data recorded yet
Check vendor advisories and the NVD entry for patch availability.