CVE-2026-40567
MEDIUM EPSS 15.3%
Published Apr 21, 20262mo ago · Modified Jun 17, 20261w ago
5.8 CVSS 3.1
Published Apr 21, 2026 2mo ago
Last Modified Jun 17, 2026 1w ago
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.
CVSS Details
Base Score
Exploitability
Impact
Vector string
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:L/A:N Attack Vector Network
Attack Complexity Low
Privileges Required None
User Interaction None
Scope Changed
Confidentiality None
Integrity Low
Availability None
Threat Intelligence
EPSS Exploit Probability
15.3% percentile
Exploit & Patch Status
No Known Exploit
No Patch Available
Weaknesses 1
CWE-116
References 3
- github.com https://github.com/freescout-help-desk/freescout/commit/9131b16f80eade81002cb9809a2603f6b61981cf
- github.com https://github.com/freescout-help-desk/freescout/releases/tag/1.8.213
- github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q8v4-v62h-5528
Remediation
No remediation data recorded yet
Check vendor advisories and the NVD entry for patch availability.