CVE-2026-32752

HIGH EPSS 20.0%
Published Mar 19, 20263mo ago · Modified Jun 17, 20261w ago
8.1 CVSS 3.1
High
Find Similar
Published Mar 19, 2026 3mo ago
Last Modified Jun 17, 2026 1w ago

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.

CVSS Details

Base Score
8.1
Exploitability
2.8
Impact
5.2
Vector string
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction None
Scope Unchanged
Confidentiality High
Integrity High
Availability None

Threat Intelligence

EPSS Exploit Probability
20.0% percentile
Exploit & Patch Status
Public Exploit Known
Patch Available

Weaknesses 1

CWE-284

Affected Products 1

VendorProductVersionRange
freescoutfreescout* <1.8.209

References 3

  • github.com https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11
    Patch
  • github.com https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209
    ProductRelease Notes
  • github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9
    ExploitMitigationVendor Advisory

Remediation

  • github.com https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11
    Patch