CVE-2026-20170

MEDIUM EPSS 12.7%
Published Apr 15, 20262mo ago · Modified Jun 17, 20262w ago
6.1 CVSS 3.1
Medium
Find Similar
Published Apr 15, 2026 2mo ago
Last Modified Jun 17, 2026 2w ago

Description

A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed. This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.

CVSS Details

Base Score
6.1
Exploitability
2.8
Impact
2.7
Vector string
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required None
User Interaction Required
Scope Changed
Confidentiality Low
Integrity Low
Availability None

Threat Intelligence

EPSS Exploit Probability
12.7% percentile
Exploit & Patch Status
No Known Exploit
No Patch Available

Weaknesses 1

CWE-80

References 1

  • sec.cloudapps.cisco.com https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-webexcc-xss-WEX5nUnA

Remediation

No remediation data recorded yet

Check vendor advisories and the NVD entry for patch availability.