CVE-2025-48475

MEDIUM EPSS 26.4%
Published May 29, 20251y ago · Modified Jun 17, 20262w ago
5.3 CVSS 4.0
Medium
Find Similar
Published May 29, 2025 1y ago
Last Modified Jun 17, 2026 2w ago

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180.

CVSS Details

Base Score
5.3
Exploitability
—
Impact
—
Vector string
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction None
Scope X

Threat Intelligence

EPSS Exploit Probability
26.4% percentile
Exploit & Patch Status
Public Exploit Known
Patch Available

Weaknesses 1

CWE-863 Incorrect Authorization Authorization

Affected Products 1

VendorProductVersionRange
freescoutfreescout* <1.8.180

References 2

  • github.com https://github.com/freescout-help-desk/freescout/commit/1f154ce039618ed5abd960c97619c23534c0717a
    Patch
  • github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-xvch-f75c-8w8q
    ExploitVendor Advisory

Remediation

  • github.com https://github.com/freescout-help-desk/freescout/commit/1f154ce039618ed5abd960c97619c23534c0717a
    Patch