CVE-2025-2493

HIGH EPSS 39.1%
Published Mar 18, 20251y ago · Modified Jun 17, 20262w ago
8.7 CVSS 4.0
High
Find Similar
Published Mar 18, 2025 1y ago
Last Modified Jun 17, 2026 2w ago

Description

Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.

CVSS Details

Base Score
8.7
Exploitability
—
Impact
—
Vector string
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Attack Vector Network
Attack Complexity Low
Privileges Required None
User Interaction None
Scope X

Threat Intelligence

EPSS Exploit Probability
39.1% percentile
Exploit & Patch Status
No Known Exploit
No Patch Available

Weaknesses 1

CWE-22 Path Traversal Resource Mgmt

Affected Products 1

VendorProductVersionRange
sytelsoftdial_contact_center*any

References 1

  • incibe.es https://www.incibe.es/en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center
    Third Party Advisory

Remediation

No remediation data recorded yet

Check vendor advisories and the NVD entry for patch availability.