CVE-2025-24391

MEDIUM EPSS 14.6%

Published Jul 14, 202511mo ago · Modified Jun 17, 20262w ago

5.3 CVSS 3.1

Medium

Published Jul 14, 2025 11mo ago

Last Modified Jun 17, 2026 2w ago

Description

A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X

CVSS Details

Base Score

5.3

Exploitability

3.9

Impact

1.4

Vector string

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Attack Vector Network

Attack Complexity Low

Privileges Required None

User Interaction None

Scope Unchanged

Confidentiality Low

Integrity None

Availability None

Threat Intelligence

EPSS Exploit Probability

14.6% percentile

Exploit & Patch Status

No Known Exploit

No Patch Available

Weaknesses 1

CWE-203

References 1

otrs.com https://otrs.com/release-notes/otrs-security-advisory-2025-07/

Remediation

No remediation data recorded yet

Check vendor advisories and the NVD entry for patch availability.