CVE-2025-12023

MEDIUM EPSS 6.0%
Published Nov 21, 20257mo ago · Modified Jun 17, 20261w ago
4.3 CVSS 3.1
Medium
Find Similar
Published Nov 21, 2025 7mo ago
Last Modified Jun 17, 2026 1w ago

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

CVSS Details

Base Score
4.3
Exploitability
2.8
Impact
1.4
Vector string
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction None
Scope Unchanged
Confidentiality None
Integrity Low
Availability None

Threat Intelligence

EPSS Exploit Probability
6.0% percentile
Exploit & Patch Status
No Known Exploit
Patch Available

Weaknesses 1

CWE-862 Missing Authorization Authorization

Affected Products 1

VendorProductVersionRange
elulawsdesk* <3.3.2

References 2

  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php
    Patch
  • wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/4599b145-cb89-48d4-8581-e1ee7a7bd323?source=cve
    Third Party Advisory

Remediation

  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php
    Patch