CVE-2025-10658

MEDIUM EPSS 23.5%
Published Sep 20, 20259mo ago · Modified Jun 17, 20261w ago
6.5 CVSS 3.1
Medium
Find Similar
Published Sep 20, 2025 9mo ago
Last Modified Jun 17, 2026 1w ago

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

CVSS Details

Base Score
6.5
Exploitability
3.9
Impact
2.5
Vector string
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required None
User Interaction None
Scope Unchanged
Confidentiality Low
Integrity Low
Availability None

Threat Intelligence

EPSS Exploit Probability
23.5% percentile
Exploit & Patch Status
No Known Exploit
No Patch Available

Weaknesses 1

CWE-307

References 4

  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3364335/
  • wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve

Remediation

No remediation data recorded yet

Check vendor advisories and the NVD entry for patch availability.