CVE-2025-10039

MEDIUM EPSS 16.4%
Published Nov 21, 20257mo ago · Modified Jun 17, 20261w ago
4.3 CVSS 3.1
Medium
Find Similar
Published Nov 21, 2025 7mo ago
Last Modified Jun 17, 2026 1w ago

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

CVSS Details

Base Score
4.3
Exploitability
2.8
Impact
1.4
Vector string
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction None
Scope Unchanged
Confidentiality Low
Integrity None
Availability None

Threat Intelligence

EPSS Exploit Probability
16.4% percentile
Exploit & Patch Status
No Known Exploit
Patch Available

Weaknesses 1

CWE-639

Affected Products 1

VendorProductVersionRange
elulawsdesk* <3.3.0

References 3

  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259
    Product
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3391342/
    Patch
  • wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve
    Third Party Advisory

Remediation