CVE-2024-57728

HIGH CISA KEV EPSS 93.8%
Published Jan 15, 20251y ago · Modified Jun 17, 20261w ago
7.2 CVSS 3.1
High
Find Similar
Published Jan 15, 2025 1y ago
Last Modified Jun 17, 2026 1w ago
KEV Listed Apr 24, 2026 2mo ago
KEV Due May 8, 2026 53d overdue

Description

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

CVSS Details

Base Score
7.2
Exploitability
1.2
Impact
5.9
Vector string
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Attack Vector Network
Attack Complexity Low
Privileges Required High
User Interaction None
Scope Unchanged
Confidentiality High
Integrity High
Availability High

Threat Intelligence

CISA Known Exploited Overdue 53d
Added
Apr 24, 2026
Due
May 8, 2026

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

EPSS Exploit Probability
93.8% percentile
Exploit & Patch Status
Actively Exploited (KEV)
No Patch Available

Weaknesses 2

CWE-22 Path Traversal Resource Mgmt
CWE-59

Affected Products 1

VendorProductVersionRange
simple-helpsimplehelp* <5.5.8

References 5

  • simple-help.com https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
    Vendor Advisory
  • cisa.gov https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728
    US Government Resource
  • horizon3.ai https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
    Third Party Advisory
  • microsoft.com https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/
    Technical Description
  • trendmicro.com https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce
    Third Party Advisory

Remediation

No remediation data recorded yet

Check vendor advisories and the NVD entry for patch availability.