CVE-2024-57727

HIGH CISA KEV EPSS 99.9%
Published Jan 15, 20251y ago · Modified Jun 17, 20262w ago
7.5 CVSS 3.1
High
Find Similar
Published Jan 15, 2025 1y ago
Last Modified Jun 17, 2026 2w ago
KEV Listed Feb 13, 2025 1y ago
KEV Due Mar 6, 2025 483d overdue

Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

CVSS Details

Base Score
7.5
Exploitability
3.9
Impact
3.6
Vector string
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required None
User Interaction None
Scope Unchanged
Confidentiality High
Integrity None
Availability None

Threat Intelligence

CISA Known Exploited Overdue 483d
Added
Feb 13, 2025
Due
Mar 6, 2025

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

EPSS Exploit Probability
99.9% percentile
Exploit & Patch Status
Actively Exploited (KEV)
No Patch Available

Weaknesses 1

CWE-22 Path Traversal Resource Mgmt

Affected Products 1

VendorProductVersionRange
simple-helpsimplehelp* <5.5.8

References 3

  • simple-help.com https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
    Release Notes
  • cisa.gov https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57727
    US Government Resource
  • horizon3.ai https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
    Third Party Advisory

Remediation

No remediation data recorded yet

Check vendor advisories and the NVD entry for patch availability.