CVE-2024-13606

HIGH EPSS 31.7%
Published Feb 13, 20251y ago · Modified Jun 17, 20261w ago
7.5 CVSS 3.1
High
Find Similar
Published Feb 13, 2025 1y ago
Last Modified Jun 17, 2026 1w ago

Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.

CVSS Details

Base Score
7.5
Exploitability
3.9
Impact
3.6
Vector string
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required None
User Interaction None
Scope Unchanged
Confidentiality High
Integrity None
Availability None

Threat Intelligence

EPSS Exploit Probability
31.7% percentile
Exploit & Patch Status
No Known Exploit
No Patch Available

Weaknesses 1

CWE-200 Exposure of Sensitive Information to an Unauthorized Actor Information Exposure

Affected Products 1

VendorProductVersionRange
wiselyhubjs_help_desk* <2.8.9

References 2

  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/2.8.8/includes/classes/uploads.php
    Product
  • wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/e8ed5d5d-86b0-40ac-a093-31392dea13a2?source=cve
    Third Party Advisory

Remediation

No remediation data recorded yet

Check vendor advisories and the NVD entry for patch availability.