CVE-2024-13604
HIGH EPSS 33.3%
Published Apr 5, 20251y ago · Modified Jun 17, 20261w ago
7.5 CVSS 3.1
Published Apr 5, 2025 1y ago
Last Modified Jun 17, 2026 1w ago
Description
The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.
CVSS Details
Base Score
Exploitability
Impact
Vector string
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N Attack Vector Network
Attack Complexity Low
Privileges Required None
User Interaction None
Scope Unchanged
Confidentiality High
Integrity None
Availability None
Threat Intelligence
EPSS Exploit Probability
33.3% percentile
Exploit & Patch Status
No Known Exploit
No Patch Available
Weaknesses 1
CWE-200 Exposure of Sensitive Information to an Unauthorized Actor Information Exposure
References 3
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/kb-support/trunk/includes/files.php
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3231596/
- wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/b3a058d6-ca9e-4241-b6dd-307efa7689ab?source=cve
Remediation
No remediation data recorded yet
Check vendor advisories and the NVD entry for patch availability.