CVE-2024-13552

MEDIUM EPSS 21.9%
Published Mar 7, 20251y ago · Modified Jun 17, 20261w ago
4.3 CVSS 3.1
Medium
Find Similar
Published Mar 7, 2025 1y ago
Last Modified Jun 17, 2026 1w ago

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.

CVSS Details

Base Score
4.3
Exploitability
2.8
Impact
1.4
Vector string
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction None
Scope Unchanged
Confidentiality Low
Integrity None
Availability None

Threat Intelligence

EPSS Exploit Probability
21.9% percentile
Exploit & Patch Status
No Known Exploit
No Patch Available

Weaknesses 1

CWE-285

References 3

  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-new-ticket.php#L395
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3235142/supportcandy/trunk?old=3188306&old_path=%2Fsupportcandy%2Ftrunk
  • wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/13f87248-cc0b-4351-b79d-6efc5190b021?source=cve

Remediation

No remediation data recorded yet

Check vendor advisories and the NVD entry for patch availability.