CVE-2020-36926

MEDIUM EPSS 33.2%
Published Jan 16, 20265mo ago · Modified Jun 17, 20262w ago
6.9 CVSS 4.0
Medium
Find Similar
Published Jan 16, 2026 5mo ago
Last Modified Jun 17, 2026 2w ago

Description

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

CVSS Details

Base Score
6.9
Exploitability
Impact
Vector string
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Attack Vector Network
Attack Complexity Low
Privileges Required None
User Interaction None
Scope X

Threat Intelligence

EPSS Exploit Probability
33.2% percentile
Exploit & Patch Status
Public Exploit Known
No Patch Available

Weaknesses 1

CWE-497

Affected Products 2

VendorProductVersionRange
smartertoolssmartertrack10.0any
smartertoolssmartertrack14.0any

References 4

  • exploit-db.com https://www.exploit-db.com/exploits/50328
    Exploit
  • smartertools.com https://www.smartertools.com/
    Product
  • smartertools.com https://www.smartertools.com/smartertrack
    Product
  • vulncheck.com https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure
    Third Party Advisory

Remediation

No remediation data recorded yet

Check vendor advisories and the NVD entry for patch availability.