CVE-2019-20768

MEDIUM EPSS 49.2%
Published May 5, 20206y ago · Modified Jun 17, 20262w ago
5.4 CVSS 3.1
Medium
Find Similar
Published May 5, 2020 6y ago
Last Modified Jun 17, 2026 2w ago

Description

ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.

CVSS Details

Base Score
5.4
Exploitability
2.3
Impact
2.7
Vector string
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction Required
Scope Changed
Confidentiality Low
Integrity Low
Availability None

Threat Intelligence

EPSS Exploit Probability
49.2% percentile
Exploit & Patch Status
Public Exploit Known
No Patch Available

Weaknesses 1

CWE-79 Cross-site Scripting Injection

Affected Products 66

VendorProductVersionRange
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementkingstonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementlondonany
servicenowit_service_managementmadridany
servicenowit_service_managementmadridany
servicenowit_service_managementmadridany
servicenowit_service_managementmadridany
servicenowit_service_managementmadridany
servicenowit_service_managementmadridany
servicenowit_service_managementmadridany
servicenowit_service_managementmadridany
servicenowit_service_managementmadridany

References 2

  • outpost24.com https://outpost24.com/blog/Responsible-disclosure-Multiple-stored-XSS-vulnerabilities-discovered-in-ServiceNow-ITSM
    ExploitThird Party Advisory
  • outpost24.com https://outpost24.com/blog?tags=307
    Third Party Advisory

Remediation

No remediation data recorded yet

Check vendor advisories and the NVD entry for patch availability.